Service Center

Warranty Policy

For direct purchases from Ultimati Energie, kindly review the warranty service details below. If you acquire our products through other distributors, suppliers, or resellers, they may offer distinct warranties. In such cases, please reach out to them directly for additional information.


Warranties for Residential Energy Storage Batteries


1. Ten-year Warranty

During the warranty period, Ultimati Energie will replace your residential energy storage battery at no cost if it fails due to non-human factors, providing you with a usable battery as a replacement.

 

2. Extended Warranty

Extended warranty service is provided. With each additional year, the cost increases by only 5% of the system’s purchase price (excluding labor costs).


Warranties for Inverters


1. Ten-year Warranty

During the warranty period, Ultimati Energie will replace your inverter at no cost if it fails due to non-human factors, providing you with a usable inverter as a replacement.

 

2. Extended Warranty

Extended warranty service is provided. With each additional year, the cost increases by only 5% of the system’s purchase price (excluding labor costs).